Return and Refund
Cancel your order, before the goods are shipped to you
If you complete an order and send payment, you may cancel your order before the goods are shipped to you and get a full refund, minus EUR 50 cancellation fee.
If you would like to cancel, please contact us at firstname.lastname@example.org in order to proceed with the refund.
Return the goods after 14 days
We also offer a 14 days money back refund in case you are not satisfied with our products.
You need to email us at email@example.com within 14 days after receipt of the goods.
The goods must be:
- In their original package
Refunds will not be paid, once the units have been mounted.
All return postage costs are paid by the buyer.
As soon as we receive and process your returned goods, we will notify you by email.
Damaged goods during shipping
In case you receive goods, which are damaged during shipping you should contact us at firstname.lastname@example.org.
All shipments are covered by an Insurance policy.